Are you passionate about delivering top-notch customer service and eager to become a key player in a renowned furniture retailer? Join our team at Turner's Furniture, where your friendly demeanor and dedication will make a real impact every day!

About Us:

For over a century, Turner's Fine Furniture has been a trusted name in furniture retail, celebrated for our commitment to quality and exceptional customer service. We blend our rich heritage with innovative practices to create an outstanding shopping experience. Now, we're looking for a dynamic Customer Service Representative to be the welcoming face and supportive voice that enhances our customers' journey.

What You'll Do:

Be the

Face of Excellence:

Provide an exceptional first and last impression to our customers through a warm greeting and attentive service.

Handle Transactions:

Daily bank deposits, balance accounts, manage petty cash, and ensure smooth point-of-sale transactions.

Customer Care:

Address and resolve customer inquiries, service issues, and warranty claims with professionalism and efficiency.

Coordinate Deliveries:

Schedule and follow up on customer deliveries, ensuring satisfaction and smooth post-delivery service.

Administrative Support:

Assist the Store Manager and Design Consultants with various administrative tasks to keep the showroom running smoothly.

Maintain Store Operations:

Keep track of store inventory, assist with maintaining store appearance, and manage other duties as needed.

What We're Looking For:

Experience & Skills:

At least 2 years in a retail or service-related role with strong customer service skills. Proficiency in Microsoft Word and Excel is essential.

Education:

High School diploma or GED.

Attributes:

Exceptional interpersonal and communication skills, the ability to manage multiple priorities, and a commitment to our values and customer satisfaction.

Physical Requirements:

Ability to lift up to 25 pounds and perform various physical tasks as needed.

Availability :

Able to work a retail schedule including nights, weekends, and holidays

Store Hours:

Monday-Friday:

10am-8pm

Saturday:

10am-6pm

Requirements:

Turner's Furniture is a Certified Drug-Free Workplace. Employment is contingent upon successful completion of a pre-employment drug screening. Background checks are mandatory Turner's Furniture is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veterans status or other protected category. Turner's is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veterans status or other protected category.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person