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Customer Service Specialist

Pay: $25/hr

Posted: 3 weeks ago

Location: Roswell, GA (Onsite)

Last Updated: 18 hours ago

Hours: Full-Time

Expires: 10/15/2026

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Based on Georgia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

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Job Description

Customer Service Specialist | 9-12 Month Contract | $25/hr Roswell, GA 30076 We are seeking a Customer Service Specialist to support customer onboarding, account maintenance, pricing support, and customer inquiries. The ideal candidate will have customer-facing experience, SAP knowledge, and an understanding of manufacturing processes and terminology. This is an office-based role requiring strong communication, organization, and problem-solving skills.

Key Responsibilities:

Support customer onboarding and account setup Maintain and update customer account information Respond to customer inquiries and service requests Partner with internal teams to resolve customer issues Ensure customer records are accurate and up to date Deliver excellent customer service while managing multiple priorities

Qualifications:

1-3 years of customer service, account support, or customer-facing experience SAP experience required Manufacturing industry knowledge required Strong communication, problem-solving, and organizational skills Ability to multitask in a fast-paced environment High School Diploma required; Bachelor's degree preferred Customer Service Specialist