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Nationwide Group

Inbound Customer Service Representative No Weekends

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Georgia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

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Job Description

Customer Service Representative•Inbound Calls | Part-Time $17•30/hr
Paid Training Monday-Friday No Weekends Hours:
1:00 PM-7:00 PM | Approximately 30 hours per week
Location:
Smyrna, GA•Near The Battery /
Truist Park Work Setting:
In Person Looking for the Right People, Not the Perfect Resume We're a family-owned company that has been serving customers for more than 30 years, and we're currently looking for 2-3 people to join our team. You don't need years of call center experience to succeed here. We're looking for people who are dependable, comfortable talking with others, willing to learn, and bring a positive attitude to work every day. If that sounds like you, we'll provide the training and support to help you succeed. What Does the Job Look Like? Our representatives speak with customers who call us to learn more about the services we offer. There is no cold calling. During a typical shift, you'll: Answer incoming customer calls Explain our trial services and answer questions Help customers determine the right next step Enter information accurately into our computer system Provide friendly and professional customer service Work alongside an experienced, supportive team Who Does Well Here? Some of our best employees came to us with zero call center experience. What mattered was who they were when they walked through the door. We're looking for someone who: Shows up on time and can be counted on Enjoys talking with people Communicates clearly Has a positive attitude Is comfortable using a computer Takes coaching and wants to improve Works well as part of a team We'll teach you the job. You bring the attitude and work ethic. Pay & Benefits $17.00•30.00 per hour Performance-based earning opportunities Top performers can earn around $1,000 per week Paid training Employee discounts Monday-Friday schedule No weekends No late nights Ongoing training and support Stable, long-term employment opportunity A Different Kind of Workplace We're not a large corporate call center where employees disappear into a number. We're a family-owned business, and many members of our team have been with us for years. We expect people to work hard and take their responsibilities seriously, but we also believe work should be a place where people are treated with respect, supported by the people around them, and given an opportunity to grow. For more than 30 years, that philosophy has helped us build the company we have today. And whether someone builds a long-term career with us or eventually moves on to something else, we want their time here to mean something. Our goal is for every person who works with us to leave better than when they arrived. Ready to Talk? We're currently interviewing and plan to add 2-3 new team members. If you're looking for steady part-time work, strong earning potential, and a team that values dependable people, we'd like to hear from you. Submit your resume and include a few sentences telling us about yourself and why you think you'd be a good fit. We personally review every application.
Pay:
$17.00•$30.00 per hour
Benefits:
On-the-job training
Work Location:
In person

Benefits

  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements