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Kelly Services
Customer Service Representative
Job Description
Customer Service Representative Apply Now Applied To save a job sign in or get started
Job ID:
10376116 Posted today Back Suwanee, GA, US Office Associate Degree Full Time, Temporary $23/hour Experienced (Non-Manager) On-site Food and Beverage Production First Shift (Day) Suwanee, GA, US $23/hour Experienced (Non-Manager) Full Time, Temporary Food and Beverage Production On-site Office Associate Degree First Shift (Day) Apply Now Applied Job detailsLocation:
100% onsite inSuwanee, GA Pay Rate:
$23.00/hourSchedule:
Monday-Friday 8:00AM-5:00PM Contract Type:
Temporary For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Customer Service Representative to work at a leading organization in Suwanee, GA. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Why you should apply to beCustomer Service Representative:
Competitive pay rate with opportunity to work for a respected industry leader. Onsite role in a collaborative, professional environment. Opportunity to contribute to a dynamic team and make a real impact on customer satisfaction. Work with cross-functional teams across Sales, Production, Logistics, and Accounting. What's a typical day as Customer Service Representative? You'll be: Answering and managing incoming phone calls. Managing the new customer onboarding process. Receiving, reviewing, and processing all orders in SAP. Processing expedited parcel shipments prior to daily cutoff. Determining optimal "ship from/ship to" locations and best shipping methods. Calculating and quoting freight costs, including them in orders at the time of processing. Coordinating paperwork with third-party warehouses and freight companies. Verifying accurate pricing on customer purchase orders and requesting revisions as needed. Investigating short payments and processing credits/debits for damages or inventory discrepancies. Processing drop shipments and entering tracking information daily. Supporting the sales team and responding to customer requests regarding products and the sales process. Offering substitutions for unavailable products. Working closely with Production and Logistics to ensure order fulfillment. Collaborating with Accounting to ensure accurate invoicing. Investigating open orders and ensuring timely invoicing by month end. Assisting in developing standard operating procedures (SOPs) for the department. Ensuring accuracy of data entered in SAP and shared across departments. This job might be an outstanding fit if you: Have an Associate's degree or some continued education (preferred). Bring three to five years of related experience or an equivalent combination of education, experience, and training. Possess solid math skills for simple computations. Demonstrate excellent verbal and written communication skills. Have strong attention to detail. Thrive in a high-demand environment and can maintain focus under pressure. What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Customer Service Representative today! 10376116 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox.GET JOB ALERTS
Share this job Copied url Link Copied Similar Jobs To save a job sign in or get started Service Technician Atlanta, GA, US Full Time, Temporary $23/hour As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.Please note:
The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly ® . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice .Career Insights for Customer Service Representative (General)
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Scorecard
Based on Georgia data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,413 / year median in Georgia
-1% projected decline