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OH
OSF HealthCare
Customer Support Specialist-Graphic Solutions
Career Insights for Customer Service Representative (General)
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Based on Iowa data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,108 / year median in Iowa
-1% projected decline
Job Description
Customer Support Specialist-Graphic Solutions OSF HealthCare - 3.4 Cedar Rapids, IA Job Details Full-time $18.80 - $22.12 an hour 14 hours ago Qualifications High school diploma or
GED Full Job Description Total Rewards:
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF. Expected pay for this position is $18.80 - $22.12/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.Overview:
About Pointcore, Inc. Pointcore serves the healthcare industry through proven excellence in key services that enable patient care including technology services (application, IT, network and cybersecurity), healthcare technology management (HTM) services, supply chain, facilities management and construction, and business services. As an extension of OSF HealthCare, one of the nation's leading healthcare organizations, Pointcore leverages decades of experience serving hospitals and health systems of all sizes to extend resources, share cost and utilize common infrastructure with external clients, all to the benefit of patients. Learn more about Pointcore innovation by following us on LinkedIn and at Pointcore.com.POSITION SUMMARY
As part of Pointcore Graphics Solutions, the Customer Support Specialist will interact with our customers, vendor partners and internal team to service customers to ensure quality service and deliverables. This role will be the first point of contact for customers, working collaboratively to fulfill orders and develop product solutions that align with their business needs.Qualifications:
REQUIRED QUALIFICATIONS
High School Diploma/GED 1 year previous retail or customer service experience.Other Skills/Knowledge:
Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem-solving skills, with the ability to be detail oriented. Friendly, professional communications both phone and email.PREFERRED QUALIFICATIONS
1 year previous experience in signs, awards, or promotions company OSF HealthCare is an Equal Opportunity Employer.Benefits
- Dental Insurance