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Domino's

Customer Service Rep(02803) - 1135 W. Wood

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Job DescriptionJoin our team at Domino's Pizza in Decatur, United States, as a Customer Service Representative at our 1135 W. Wood location! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences in a fast-paced, team-oriented environment.

Answer incoming phone calls and take customer orders accurately and efficientlyPrepare high-quality pizzas and other menu items according to company standardsProcess cash and credit card transactions with precisionProvide outstanding customer service, ensuring customer satisfaction with every interactionMaintain a clean and organized work area, adhering to food safety and sanitation guidelinesCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks to uphold the store's cleanliness standardsHandle customer inquiries, concerns, and special requests in a professional and friendly mannerContribute to a positive work environment by demonstrating a can-do attitude and team spiritQualificationsExcellent customer service skills with a friendly and professional demeanorStrong communication abilities, both verbal and listeningCapability to multitask and work efficiently in a fast-paced environmentBasic math skills for handling cash transactions accuratelyPhysical ability to lift up to 25 lbs and stand for extended periodsFlexibility to work weekends, holidays, and various shifts as neededAbility to follow directions and adhere to company policies and proceduresTeam player mentality with a willingness to assist colleagues as neededBasic food handling knowledge or willingness to learnAttention to detail in order taking and food preparationPositive attitude and easy smile, even during busy or challenging situationsReliable and punctual with a strong work ethicAdditional InformationAll your information will be kept confidential according to EEO guidelines.