Customer Experience Specialist Steve Napleton Automotive Group - 3.5 Elmhurst, IL Job Details Full-time $60,000 - $120,000 a year 16 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Referral program Qualifications Managing customer accounts Customer communication Driver's License Customer support Technical troubleshooting support Phone call management Order processing Full Job Description The Steve Napleton Dealer Group is looking for Customer Experience Specialists for our Countryside Mazda, Schaumburg Mazda, Elmhurst Mazda and Elmhurst Hyundai locations! We offer a remodeled facility, excellent benefits, aggressive pay, a clear path to career growth and generous bonuses. Steve Napleton Automotive Group is seeking motivated and energetic individuals to join our team as Customer Experience Specialists. This role offers excellent earning potential, an outstanding work environment, full benefits, and a clear path for career advancement within a growing organization. Key Responsibilities Give our customers an outstanding experience as they shop for their new vehicle Develop working knowledge of new and used Mazda vehicles to help customers find the best car for them and their families Utilize Customer Relationship Management software to organize follow up Follow dealership sales processes and best practices Approach every customer interaction with a positive, helpful attitude Qualifications No previous sales or automotive experience required; customer service experience a plus High energy and enthusiasm throughout the workday Strong communication skills Truly enjoy meeting and connecting with new people Maintain high level of integrity and always honest communication Natural curiosity and willingness to constantly listen and learn Authorized to work in the United States Valid driver's license required Why Join Napleton? Surround yourself with high quality, high caliber co-workers Clear career advancement path that is based on merit and ability, not tenure Continuous training and mentorship Strong support system to help you succeed Access to high-quality opportunities and advanced CRM tools Beautiful facilities, industry leading pay plans and great benefits

Pay:

$60,000.00 - $120,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Referral program Vision insurance

Work Location:

In person