Service Advisor Menard Automotive New Lenox, IL Job Details Full-time $52,000 - $150,000 a year 12 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Service writing Automobile maintenance requirements Auto service management Schedule management Driver's License Dealership experience Full Job Description
EXPERIENCED AUTOMOTIVE SERVICE ADVISOR
Tired of the Dealership Grind? Come Work Somewhere You're Valued. Menard Automotive is hiring an experienced Automotive Service Advisor. We're looking for a proven advisor who knows how to run a service drive, build customer trust, sell needed work, and keep technicians productive. This is NOT an entry-level position. If you already know how to take a customer from the initial phone call through inspection, estimate, authorization, repair, and final delivery — we want to talk to you.
WHAT WE'RE LOOKING FOR
You should be comfortable: Handling a busy schedule and multiple repair orders Building estimates and presenting recommended repairs Selling maintenance and repairs professionally Explaining technical problems in language customers understand Following up on declined work Keeping customers informed throughout the repair Coordinating work with technicians Managing parts and repair timelines Turning inspections into approved work Building relationships that bring customers back We're looking for someone who understands the difference between selling something a customer doesn't need and professionally presenting repairs they DO need. We don't want a high-pressure salesperson. We want an advisor who knows how to earn trust and close work.
YOU MAY BE A GREAT FIT IF
You're currently working at a dealership, franchise, tire store, or independent repair shop and you're tired of: Corporate politics Constant management changes Being treated like a number Unrealistic CSI games Fighting other advisors for customers Selling questionable services just to hit a quota Having little control over your own success At Menard Automotive, we're building a shop where good technicians can fix cars and good advisors can take care of customers.
WHAT WE OFFER
Competitive compensation with strong earning potential for the right advisor. Your experience and performance matter.
We offer:
Full-time, long-term position Competitive base pay Performance incentives Strong earning potential Independent shop environment Modern, professional facility Quality technicians No dealership corporate bureaucracy Opportunity to help build and grow the business Direct access to ownership A workplace where strong performance gets recognized
WHAT WE EXPECT
We're not looking for someone who needs to be reminded to follow up with customers or check on a repair order. We're looking for someone who: Takes ownership. Communicates. Follows through. Knows automotive repair. Can sell. Takes care of customers. And most importantly — wants to win as part of a team.
EXPERIENCE
Automotive service advisor experience is strongly preferred. Experience with dealerships, independent repair facilities, tire/service centers, or similar automotive businesses is valuable. A solid understanding of automotive repair and maintenance is expected. A valid driver's license is required.
READY FOR SOMETHING BETTER?
If you're already a successful automotive service advisor and you're wondering whether there's a better opportunity out there, let's have a confidential conversation. You don't need to leave your current job just to find out what Menard Automotive has to offer. Apply through Indeed and tell us about your automotive experience.
MENARD AUTOMOTIVE
Quality Repairs. Professional Service. A Shop Built to Grow.
Pay:
$52,000.00 - $150,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off