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AP Assistant and Customer Service
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Illinois data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,983 / year median in Illinois
-13% projected decline
Job Description
Job Title:
Accounts Payable (AP)
Assistant & Customer Service Location:
South Holland IL Job Type:
Full-Time, In Person About Us At Ashland Propane, Inc , we pride ourselves on building a collaborative and forward-thinking team. We are currently seeking a highly organized and detail-oriented with good communication skills to join our team. If you have a passion for numbers and for people and want to support our growing organization, we would love to hear from you. Role Overview As an AP Assistant, you will play a critical part in ensuring the accuracy and efficiency of our payment operations. You will work to process invoices, coordinate payments, and maintain strong vendor relations. In the Customer Service aspect of your role, you will answer phones, resolve customer questions, analyze accounts and take delivery orders.
Key Responsibilities Invoice Processing:
Review, code, and accurately enter vendor invoices into the accounting system. File any completed work.
Reconciliation:
Match invoices with purchase orders and receiving documents (3-way matching) and reconcile vendor statements.
Vendor Support:
Address and resolve vendor inquiries and discrepancies in a professional manner.
Expense Reports:
Review and process employee credit card statements and expense reports.
Month-End Support:
Assist with month-end closing procedures and ad-hoc reporting projects.
Customer Service:
Answer phone calls, take delivery orders, respond and resolve customer questions, analyze accounts and enter notes in computer system Qualifications & Requirements
• Familiarity with Microsoft Office and Quickbooks is preferred. Strong analytical skills, exceptional attention to detail, and excellent communication abilities. What We Offer Competitive salary Benefits package (Health and Life Insurance, Vision and Dental Available) 401(k) retirement plan with company match Paid time off (PTO) and paid holidays
Pay:
From $17.00 per hour
Benefits:
401(k) Health insurance Life insurance Paid time off
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health Insurance