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ON
Ortho NorthEast
Appointment Scheduler
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on Indiana data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$45,926 / year median in Indiana
-8% projected decline
Job Description
ONE is currently seeking candidates for a full-time position in the Appointment Scheduling department. The successful candidate will have dynamic customer service and will be responsible for all incoming calls from patients scheduling an office appointment or canceling/rescheduling an existing appointment. Candidate should be able to function as a team player, work in a fast-paced environment, and communicate clearly.