Service writer / Secretary Pappy's Truck and Trailer Repair Jeffersonville, IN Job Details Full-time $16 - $20 an hour 9 hours ago Benefits Employee discount Flexible schedule Qualifications Customer communication Computer literacy Full Job Description Pappy's Truck & Trailer Repair is looking for a dependable, organized person to join our team as a Service Writer Assistant / Secretary. This position will help keep the shop organized and make sure customers, technicians, and vendors stay on the same page. Responsibilities Answer phones and assist customers Schedule appointments and repair work Create and update work orders Communicate with customers about repairs and vehicle status Assist with estimates and invoices Order and track parts Communicate with parts vendors and suppliers Keep customer and vehicle information organized Help technicians with paperwork and job information Handle general office and administrative duties Keep up with emails, messages, and customer calls Assist the service writer with day-to-day shop operations Qualifications Previous automotive, trucking, or repair-shop experience is a plus Customer service or office experience preferred Good communication and organizational skills Comfortable using a computer Able to multitask in a busy shop environment Dependable and punctual Must be able to communicate professionally with customers and employees Knowledge of trucks, trailers, or diesel repair is a plus but not required Pay & Schedule $16-$20 per hour, depending on experience Full-time | Monday-Friday This is a hands-on position in a busy truck repair shop. The right person should be comfortable working around mechanics, parts, customers, and the day-to-day operations of a repair shop.