Agri Center is looking for an experienced Service Writer/Advisor to join our growing team in Hutchinson, Kansas. At Agri Center, the Service Writer/Advisor provides and ensures excellent customer service through the entire service process.

Responsibilities Included, But Are Not Limited To:

The Service Writer greets customers in-person, online, or over the phone and helps assists them with any questions they may have, in a friendly and professional manner. The Service Writer relays routine maintenance, specialty, or general service needs the customer may have and helps them fully understand those services. The Service Writer accurately and efficiently writes up service orders, keeping in communication with the customer throughout the process. The Service Writer coordinates with the service technicians to ensure estimates are accurate and scheduled appropriately. The Service Writer works with the parts department to verify necessary parts are available for service work, minimizing wait times. The Service Writer spends quality time building relationships with customers and informing them of every step in the process. Other jobs as requested by Service Manager Qualifications 2 years minimum experience service writing Experience with Windows based products, and able to learn industry-specific software Excellent communication skills Excellent follow-through skills Excellent organizational skills Outgoing personality and ability to build relationships Punctual and reliable High School Diploma or equivalent Able to acceptably pass pre-employment and random drug screenings Agri Center is a

Drug Free and Equal Opportunity Employer Job Type:

Full-time Pay:

From $21.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person