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Harvey Autos

Express Service Advisor

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$47,887 / year median in Louisiana

+13% projected growth

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Job Description

Express Service Advisor Harvey Autos Bossier City, LA Job Details Full-time 5 hours ago Benefits Paid training Health insurance 401(k) Food provided Qualifications Driver's License Crew management Full Job Description Harvey Autos has had the privilege of serving the Bossier community since 1994. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. Our recently renovated state-of-the-art facility gives us the necessary tools to serve our customers and employees at a higher standard.
WE OFFER
Health & Dental Insurance 401K Closed on Sundays 5 day work week Free lunch on Saturday Paid Training Air Conditioned Shop
RESPONSIBILITIES
Oversee flow of Service Drive. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently
REQUIREMENTS
Organized and friendly personality Dealership experience is preferred Knowledge of dealership drive lane Demonstrated ability to manage others Valid in-state driver's license and automobile insurance. Clean driving record Applicants must be at least 21 years of age due to company's liability insurance requirements We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits

  • 401(k) Plans
  • Professional Development
  • Health Insurance
  • Dental Insurance