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First Consumers Financial of Harvey, LLC

Customer Service Representative (CSR)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$33,915 / year median in Louisiana

+2% projected growth

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Job Description

Customer Service Representative (CSR) First Consumers Financial of Harvey, LLC - 3.5 Gretna, LA Job Details Full-time $20,000 - $30,000 a year 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Life insurance Qualifications Office supply management Credit checks analysis Cash amount verification Referral-based lead generation Financial transaction processing Finance Customer service Sales referrals Greeting customers Filing High school diploma or GED Customer engagement Accounting Office supply ordering Credit history review Credit report review Mail processing Typing Clerical experience Deposits Loan application review Customer support for financial loans Client referrals Customer interaction during outreach Balancing end-of-day transactions Client interaction via phone calls Office record organization Full Job Description First Consumers Financial of Harvey is looking for a new addition to our Consumer finance team!! At FCF, we believe that talent and attitude count as much as skill and experience. As a result, we are looking for talented people who share our vision and passion for doing what is in the best interest of our customers. We hire motivated people who we train to expertly perform and excel in their position, all in an environment where you can flourish and advance. Candidate Requirements- Answer telephones and greet customers in a friendly and professional manner. Solicit all customers at the counter and pass out customer referral cards. Send out all mail promptly. Receive and apply all mail payments and counter payments to customer's accounts. Investigate credit and process loan applications in a thorough and expedient manner. Maintain and secure cash drawer and accounting activities i.e. balancing and preparing deposits daily. Insure that the cash drawer consistently balances. Perform all clerical activities including filing and typing, and assembling folders. Effectively solicit current and former customers Assist in maintaining the office in a neat and professional manner. Monitor the office inventory and requisition additional supplies as needed. Other duties and responsibilities as assigned. Perks- Health, Dental, Life and Vision Insurance paid for by employer . Monthly BONUS Goals. Additional Incentives and Recognition based on performance. Earned experience for future Promotions within the company. If you are looking for a place to start a new a career, submit your resume today!
Job Type:
Full-time Pay:
$20,000.00 - $30,000.00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Application Question(s): Will you be able to pass a credit check & a background check?
Education:
High school or equivalent (Required)
Experience:
Customer service: 2 years (Required)
Work Location:
In person