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Openwork
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Louisiana data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$33,915 / year median in Louisiana
+2% projected growth
Job Description
Meador, an Openwork Company, is currently seeking a detail-oriented and customer-focused Customer Service Representative in Sulphur, LA. In this role, you will be responsible for providing professional customer service, assisting students with the check-in process, answering questions, and helping ensure a smooth and positive experience for everyone. If you enjoy working with people, have strong communication skills, and can maintain a professional and positive attitude in a fast-paced environment, we encourage you to apply!
KEY RESPONSIBILITIES
- Ensure a smooth and efficient check-in process for students
- Answer incoming phone calls and assist customers with questions or concerns
- Assist with company inquiries and scheduling issues
- Maintain confidentiality regarding student information
- Provide professional, friendly, and high-quality customer service
- Maintain a positive and professional attitude
- Assist other departments as needed
QUALIFICATIONS
- High School Diploma or GED required
- Previous customer service experience is a plus
- Comfortable using Microsoft Office programs and internet browsers
- Strong verbal and written communication skills
- Ability to stand for an 8-hour shift
- Willingness to assist in different departments as needed
- Reliable, professional, and customer-focused