CSR - Customer Service Representative

Customer Service Representative Evening Shift (11:00 AM-8:00 PM) About us: We are a family owned company that has served our area for over 30 years. We are always serving, growing, learning and improving. You should be too.

About the job:

Yours will be the first voice that our customers hear when they call us. Providing support for technicians in the field and creating raving fans are your top priorities.

About you:

You're a self-described people person. Making others happy brings you true joy and fulfillment.

You should possess:

an articulate and easily understood phone voice a well-worn copy of How to Win Friends and Influence People the ability to work collaboratively with the service team to execute the strategy for the day general working knowledge of typical office suite software tools (word, excel, email, etc.) a passion to serve and the wisdom to realize that people in need are often not patient Don't apply if: you can't pass a drug screen and background check you don't have reliable transportation and the ability to show up on time every day Extra points given if: you can tell us about your best side hustle you can tell us the last book you read you possess the ability to find solutions to problems before they exist you've got good war stories from waiting tables You must submit a resume to nowhiring@mikesmithac.com to be considered for this position. Include any references, education, and job experience that you might have. Also include a phone number that you can be reached at.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

On-the-job training Paid time off

Work Location:

In person