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Savvy Staffing Solutions, LLC

Customer Service / Inside Sales

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Massachusetts data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

Customer Service / Inside Sales Savvy Staffing Solutions, LLC - 3.8 Auburn, MA Job Details Full-time $22 - $24 an hour 1 hour ago Benefits Health insurance Qualifications High school diploma or GED Business development Attention to detail Organizational skills Time management
Full Job Description Inside Sales Representative Location:
Auburn, MA Job Type:
Full-Time Pay:
Competitive, based on experience Savvy Staffing is seeking an Inside Sales Representative for a growing company in Auburn, MA. This is a great opportunity for someone who enjoys working with customers, making sales calls, and building strong business relationships. The Inside Sales Representative will serve as a key point of contact for customers, providing excellent service, taking orders, answering questions, and helping develop new business opportunities. Responsibilities Answer multiple phone lines and provide professional, friendly customer service Develop a strong knowledge of the company's products and services Contact current customers to maintain relationships and identify additional sales opportunities Make outbound business-to-business cold calls to establish new customers Take detailed and accurate customer orders and enter information into the CRM system Document customer calls, results, and follow-up activities Schedule and manage follow-up calls Complete required sales paperwork and maintain organized customer records Send product samples and marketing materials to customers and qualified leads Answer customer and prospect questions regarding products Address customer concerns and communicate issues to the Sales Manager when necessary Follow established sales scripts and procedures Maintain organized lead information and sales materials Work closely with the sales team to meet department goals Qualifications High School Diploma or equivalent Previous inside sales, customer service, call center, or related experience preferred Excellent phone, communication, and customer service skills Comfortable making outbound calls and speaking with businesses Ability to work effectively in a fast-paced environment Strong multitasking and organizational skills Excellent attention to detail and accuracy Good time management skills Basic typing and note-taking abilities Dependable and reliable Ability to work well independently and as part of a team Positive attitude and willingness to learn Ability to learn and confidently discuss a large variety of products
Pay:
$22.00 - $24.00 per hour
Benefits:
Health insurance
Work Location:
In person