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CS
CDP Solutions
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Massachusetts data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,993 / year median in Massachusetts
-10% projected decline
Job Description
Full-time Customer Service Representative needed in Norfolk County in the greater Boston market. The main focus on this position is Customer Service and working with pre-existing customers on pricing, orders, shipments, inventory, order entry, etc… All calls will be warm calls with pre-existing customers and developing long-term relationships.
Salary:
$75,000- $85,000 or higher Annual bonus: $3,000
- $5,500 or higher
Total Annual Compensation:
$78,000- $90,500 or higher Full-time employment 401K Insurance
- Medical
- Dental
- Vision
- Life
- Paid time off
- Holidays paid Full-time onsite (not remote) setting.
Work schedule:
Monday- Friday 8 AM
- 5
PM Pay:
$75,000.00- $90,000.