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LSF LONG WHARF LLC

Take Out - Braintree

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

Take Out - Braintree
LSF LONG WHARF LLC - 3.8
Braintree, MA Job Details Part-time | Full-time $15 - $20 an hour 19 hours ago Qualifications Retail sales transactions Visitor query response Takeout food packing Computer operation Cash amount verification Food service customer order management Phone communication Packing Computer literacy Client inquiry handling Answering guest questions Manual packaging High school diploma or GED Cash register operations Payment processing in food service Computer skills Packaging assembly POS systems Communication skills Entry level Client interaction via phone calls Full Job Description This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner.
DUTIES & RESPONSIBILITIES
Answer incoming calls and respond to guest inquiries courteously. Receive, process, and manage takeout and delivery orders. Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation. Process payments for takeout orders, including cash, credit/debit, and digital payment methods. Ensure accurate cash handling and proper reconciliation of sales at the end of each shift. Perform other duties and tasks as assigned. High school diploma or equivalent Previous work experience in similar role preferred. Working knowledge of Point of Sale systems is preferred Basic computer skills Ability to handle cash and paperwork accurately. Excellent interpersonal and communication skills. Must be able to perform under pressure in a high-volume restaurant setting. Must be able to handle guest incidents/complaints. Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.