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Elements Massage

Front Desk Sales / Customer Service

Entry-Level JobVerifiedNo experience needed

Pay: $17–$18/hr

Posted: 3 weeks ago

Location: Hanover, MA (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/22/2026

Career Insights for Customer Service Representative (General)

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Based on Massachusetts data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

Front Desk Sales / Customer Service Elements Massage - 3.5 Hanover, MA Job Details Part-time | Full-time $17 - $18 an hour 20 hours ago Benefits Wellness program Paid holidays Health insurance Dental insurance Paid time off Free massages Vision insurance 401(k) matching Qualifications Customer relationship building Client rapport building

Full Job Description Overview:

At Elements Massage Hanover, we value our people, and work-life balance is key. We listen to and invest in our team members. Our philosophy is to communicate effectively, encourage collaboration, and provide the proper resources for everyone to excel. We are hiring a Customer Service / Sales Associate in our Hanover studio.

Pay & Benefits:

$17-$18/hour depending on experience Commission + Monthly Bonuses Paid Time Off Holiday Pay A complimentary monthly massage or skin care service at the studio Health Insurance Dental/Vision Retirement Savings with matching (401 (k) or

SIMPLE IRA

)

Here's What We Are Looking For:

Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The right candidate must like talking, but more importantly, love listening to all new clients, established clients, and prospective clients. The right candidate can turn every incident of client criticism to a story of great customer service.

Qualifications:

Prior retail sales experience preferred, selling memberships or services in‐person to potential clients. Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution. Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs. Driven to create the best work environment for the employees and the best experiences for the client.

Flexible Availability Legal Disclaimer:

©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.