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RJ
Roessel Joy
Customer Service Associate (Greenhouse Operations)
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Massachusetts data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,993 / year median in Massachusetts
-10% projected decline
Job Description
Job Summary Join our dynamic outdoor team as an Outdoor Customer Service Representative, where your enthusiasm for landscaping, and outdoor work will shine! In this energetic role, you'll engage with customers face-to-face in a vibrant retail environment, providing expert advice on plants, lawn care, and landscape maintenance. Your positive attitude and strong communication skills will help customers find the perfect solutions for their outdoor spaces while ensuring a seamless shopping experience. This paid position offers an exciting opportunity to combine your outdoor work experience with retail sales and customer service excellence. Responsibilities Greet customers and provide necessary directions to store locations and sales personnel. Answer customer questions about merchandise and advise customers on merchandise selection. Utilize handheld scanner and Point of Sale (POS) system to scan, itemize, and total customer merchandise selection at checkout. Bag and/or pack all customer items efficiently, neatly, and in compliance with Company best practices. Assist in loading product, including large plants and pottery, into customer vehicles and trucks. Setup and organize advertising signs and displays of merchandise on shelves, counters, tables, or the floor to attract customers and promote sales. Assist with overall upkeep of PUA including plant watering and general tidying of sales area. Pick customer orders, including locating selected merchandise and bringing to checkout, as necessary Qualifications Good attitude Comfortable in an outdoor environment Ability to lift 20 Lbs consistently through the day This role is perfect for motivated individuals eager to combine their love of the outdoors with retail expertise! #RJADM45