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Nova Ac MCLEAN

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Maryland data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,684 / year median in Maryland

-16% projected decline

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Job Description

Customer Service Representative at Nova Ac MCLEAN Customer Service Representative at Nova Ac MCLEAN in Cabin John, Maryland Posted in about 19 hours ago.

Type:

full-time

Job Summary:

We are seeking an enthusiastic and motivated Entry-Level to support promotional events and marketing research activities. This role involves interacting with customers in person, assisting with event setup and promotions, and gathering market feedback to help improve marketing strategies. Responsibilities Assist with planning and setting up promotional events Represent the company professionally during in-person marketing campaigns Engage with customers and provide information about products or services Conduct basic marketing research through surveys, interviews, and customer feedback Collect and organize data from promotional activities Help distribute marketing materials such as flyers, samples, or brochures Support the marketing team with administrative tasks and event coordination Monitor customer responses and report findings to management Qualifications High school diploma or equivalent required Strong communication and interpersonal skills Friendly, outgoing, and confident personality Ability to work in a fast-paced environment Basic computer and organizational skills Willingness to travel locally for events if needed Prior customer service or promotional experience is a plus, but not required Preferred Skills Team-oriented attitude Problem-solving abilities Time management and multitasking Ability to interact comfortably with the public Schedule & Environment Full-time or part-time opportunities available Flexible schedule, including weekends or evenings for events Work performed primarily at promotional events, retail locations, or public venues