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Hershey Creamery Company - South

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Maryland data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,684 / year median in Maryland

-16% projected decline

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Job Description

HERSHEY CREAMERY
is a 125-year-old manufacturer of premium quality Ice Cream with operations in 22 states servicing more than 28,000 customers. Known for its quality products and superior customer service, Hershey's Ice Cream is currently looking for a Year-Round Part-Time Customer Service Representative for our warehouse and office in Denton, MD.
We offer:
A starting hourly rate of $16.50 per hour, paid vacations, and holidays. This is a Year-Round Part-Time career opportunity. Position schedule is Monday - Friday with approximately 25 hrs./week. Benefits are not included.
Responsibilities include:
  • Answering in-coming calls
  • Making outgoing calls for daily routes and up-selling of products
  • Printing of daily loading reports and dealer invoices
  • Updating dealer information
  • Helping with upkeep of office space
  • Basic copying and filing of bills Qualified individuals must be hardworking, dependable, enthusiastic, and have basic computer knowledge including experience of Microsoft office products (Word, Excel, Outlook, and PowerPoint).
Must have dependable transportation. Bi-lingual in Spanish is a plus but not a must. Interested candidates are invited to forward their resume.
NO PHONE CALLS PLEASE E.O.E.
Pay:
From $16.50 per hour
Benefits:
Paid time off Referral program
Work Location:
In person