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Home Paramount Pest Control Company

Corporate Commercial Client Representative

Career Insights for Customer Service Representative (General)

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Based on Maryland data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,684 / year median in Maryland

-16% projected decline

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Job Description

Company Overview Home Paramount is a family-owned and operated company founded in 1939. We rank among the largest pest management firms in the United States and are committed to a long-term strategy of growth through excellent customer service. Summary We are seeking to hire personnel for a Corporate Commercial Client Representative position located at the corporate office in Forest Hill, MD. This full-time, in-person employment opportunity offers you experience that will advance your career, knowledge growth, and professional development. Responsibilities As a Corporate Commercial Client Representative , your daily duties will include but may not be limited to: Key account set-up and management. Third party account compliance. Inbound and outbound customer communication. Management of service schedules as assigned. Liaison between customer and local branch office as needed. Other tasks as assigned. Requirements As a Corporate Commercial Client Representative , we require you to have the following: Office/Clerical experience required. Excellent written and verbal communication skills. Experience in handling customer service. Ability to work independently in a team-oriented environment. Outstanding multi-tasking and organization skills are a must. Experience with the Microsoft Office suite. Specifically, Outlook, Word and Excel. Excellent problem-solving skills are essential. We are an Equal Opportunity Employer that offers competitive compensation packages and a full range of company benefits including, but not limited to: Medical, Dental, Vision, Life and Disability Benefits Paid Time Off, Vacation, Personal, Sick Use of a company vehicle during working hours 401(k) and
ROTH Retirement Plans Salary:
$17.00 - $20.00 per hour plus sales commission opportunity. Overtime compensation for hours worked in excess of 40 in a given workweek.
Pay:
$17.00 - $20.00 per hour Application Question(s): How many years of office/clerical experience do you have? How would you describe your proficiency with Microsoft Office Suite (specifically Outlook, Word, and Excel)? Are you currently seeking full-time, in-person employment opportunities? What is your desired salary?
Work Location:
In person