Address:

2016 ROCK

SPRING RD,FOREST HILL,MD,21050-02607-09926-S

\nJob

ID 1874432BR

Job Type:

Flexible hours\n

\nOverview\nKey Traits\nTestimonial\nCareer Path\nResponsibilities\nBenefits\nTrending\nJob Alerts\nWalgreens is a great place to be. Why? Because the work you do makes a difference in your entire community, helping customers with all the essentials they need. And it doesn't stop there. Your career gets a boost with new opportunities to learn and grow every day - from our store aisles and the registers to merchandising and display work. So when you join our family, you get to impact your customers' lives and your future.\n

Shifts:

Full-time or part-time, Weekends, Days, Nights\n

Job Level:

Entry Level\n

Travel:

None\n

Salary:

$15 - $17.5 / Hourly\nKey Traits\nWhat makes a great customer service associate at Walgreens? We're always looking for that special something - those qualities that set a Walgreens team member apart from the rest. Take a look and see how you match up.\nCommunicator\nTrustworthy\nEfficient\nHelpful\nResponsible\nMulti-tasker\nOur Customer Service Representatives are the ones on the front lines; they know what our customers' wants and needs are.\nTrini, Store Manager\nCustomer Service Associate - Temporary\nJob

ID 1874432BR

\nModels and delivers a distinctive and delightful customer experience.\nRegisters sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.\nCustomer Experience\nEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.\nModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).\nOperations\nProvides customers with courteous, friendly, fast, and efficient service.\nRecommends items for sale to customer and recommends trade-up and/or companion items.\nRegisters customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.\nKeeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.\nImplements Company asset protection procedures to identify and minimize profit loss.\nEnsures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).\nConstructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.\nAssists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.\nHas working knowledge of store systems and store equipment.\nProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.\nAssumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).\nAssists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.\nComplies with all company policies and procedures; maintains respectful relationships with coworkers.\nCompletes special assignments and other tasks as assigned.\nTraining & Personal Development\nAttends training and completes PPLs requested by Manager or assigned by corporate.\nBasic Qualifications\nMust be fluent in reading, writing, and speaking English. 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