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The EXCHANGE

Customer Experience Associate (NSA)

Entry-Level JobVerifiedNo experience needed
Pay: $15–$21.73/hr
Posted: 1 day ago
Location: Fort Meade, MD (Onsite)
Last Updated: 6 hours ago
Hours: Full-Time
Expires: 10/4/2026

Career Insights for Customer Service Representative (General)

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Based on Maryland data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,684 / year median in Maryland

-16% projected decline

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Job Description

H-008829-2026
Customer Experience Associate (NSA) United States - Maryland - Fort Meade Intermittent Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. Facility Name
MEADE NSA RETAIL STORE
Job Grade 1 Job Tier 0 Career Area Retail Operations Supervisor No Job Qualifications Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Salary Minimum $15.00 Salary Maximum $21.73 Number of Positions Remaining 1 Job Expires 07-Sep-2026