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GA
Galena Animal Medical Clinic
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Based on Maryland data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,684 / year median in Maryland
-16% projected decline
Job Description
Client Service Representative (full-time) : Looking for candidates that are dependable, flexible and friendly team players who is familiar and comfortable with a high paced environment. We are seeking a Client Service Representative who understands that they are the first and last point of contact for our clients and whom can maintain a calm and welcoming attitude while providing the best possible care in a dynamic atmosphere. Availability to work rotating Saturdays is a must. Required skills for the position include: at least 2-3 years of customer service experience, computer literacy, data entry, office machines (fax, printers, etc.), multi-line phones, and general duties included in an office position such as light cleaning. Veterinary knowledge is a plus.