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Boscov's, LLC.
Cash Office/Customer Service Desk Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Maryland data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,684 / year median in Maryland
-16% projected decline
Job Description
Cash Office/ Customer Service Desk Associate Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team. Job Responsibilities Responsibilities of the Cash Office Associate portion include: Reconciliation of Cash Receipts Counting the safe Performance of audits Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures Register repair/ Answering questions related to the register Responsibilities of the Customer Service Associate portion include: Provide customer service by completing customer requests and/or resolving issues in a timely manner. Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures. Make storewide announcements over public address system. Handle layaway storage, maintain records, receive payments and release merchandise. Job Requirements Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service.