Job Summary We are seeking an energetic and dedicated Member Service Representative (Front Desk) for overnight shifts to join our dynamic team. In this vital role, you will be the welcoming face of our organization, ensuring smooth operations at the front desk during overnight hours. Your positive attitude, exceptional organizational skills, and ability to handle multiple tasks with professionalism will help create a welcoming environment for visitors, members, and staff alike. This position offers an exciting opportunity to develop your administrative and customer service skills while supporting the overall efficiency of our organization. Duties Greet visitors and members promptly and courteously upon arrival, providing excellent customer service at all times Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Handle data entry tasks accurately, including filing, record keeping, and updating member information using computer literacy skills Maintain the front desk area by organizing supplies, managing calendars, and ensuring a tidy workspace Support office management activities such as scheduling appointments, managing correspondence, and assisting with administrative tasks like proofreading documents Utilize software tools including Microsoft Office, Google Workspace, and QuickBooks to support daily operations Assist with basic bookkeeping duties and support clerical functions to ensure smooth office flow Experience Previous office or administrative experience is preferred, including familiarity with front desk responsibilities Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry applications Experience handling multi-line phone systems and providing excellent customer support in a professional setting Bilingual abilities are highly desirable to serve a diverse community effectively Demonstrated organizational skills with the ability to prioritize tasks efficiently and manage time effectively during overnight shifts Personal assistant or office management experience is a plus, especially involving calendar management and bookkeeping tasks Knowledge of clerical procedures such as filing, proofreading, and maintaining accurate records Join us in delivering outstanding service during overnight hours! Your proactive approach and commitment to excellence will help foster a welcoming environment for all visitors while supporting our organization's operational success.

Pay:

From $15.00 per hour

Work Location:

In person