A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Main Street, Westminster, Maryland, United States of America Apply Share Job Description Posted Friday, August 21, 2026 at 12:00 AM Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. As a Registered Private Client Associate you will play an integral role in the success of the Velnoskey Wealth Advisors team. You will assist in administering, marketing and growing client relationships, working closely with our Janney Financial Advisors ("FAs") to enhance and grow their business. You will help develop and maintain client relationships by organizing and implementing productivity-based campaigns. You will perform operational responsibilities. You will have the opportunity to grow into an administrative leadership role.
What you are good at:
Customer Service - Demonstrating the ability to build and foster strong client relationships through service; Able to follow up on time sensitive issues. Communication -Providing excellent in person, virtual, and telephone service to clients and potential clients, including prompt, accurate, and timely attention to detail. Able to compose effective client correspondence in accordance with established policies and procedures Initiative - Proactively utilizing available technology and tools to support efficient and effective time management; Able to assist FAs in organizing and implementing productivity-based campaigns; Knowledgeable, in accordance with established policies, of all firm technology necessary to provide quick responses to FA and client inquiries.
Your accomplishments and abilities:
High School diploma; Associate's or Bachelor's degree preferred Prior office experience required Series 7, 63 and 65, or 66 Excellent customer service skills Proficient skills in Word, Excel, PowerPoint, Outlook, and Salesforce Trading system experience preferred Leadership qualities and experience preferred Able to work effectively in a fast paced, deadline-oriented environment Strong attention to detail Able to work effectively as part of a team High ethical standards The compensation package for this position consists of a base salary, (with eligibility for an annual bonus/commissions if applicable) as well as eligibility to participate in all company benefits offered by Janney to full-time employees including health, dental, medical coverage, disability income protection, life insurance, PTO/vacation, holidays, and 401(k). The salary range for this position will be $60,000 to $100,000. Total compensation packages at Janney are based on experience, skills, credentials, and geographical location, of each specific candidate. Why work for us?
Benefits:
Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee's life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus, Employee Ownership, and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Explore further. Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. Fostering a positive workplace experience remains a top priority. People are our strongest asset. We recognize that when our team members thrive, our firm is more successful. Janney is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. Job Details Pay Type Hourly Scan this QR code and apply! Download Janney Montgomery Scott
LLC, 9 -19 E
Main Street, Westminster, Maryland, United States of America
