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ScrubaDub Auto Wash Centers Inc.

Customer Service Advisor - Biddeford Alfred St

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,355 / year median in Maine

-18% projected decline

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Job Description

Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 60+ year old family business, ScrubaDub is proud to be a USA Today and Boston Globe top workplace, and we're looking for new team members to grow with us.
Responsibilities and Duties:
Customer Education, Engagement and Sales:
Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
Cashier:
Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
Store Operations:
Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, taking out trash, cleaning the tunnel, and some basic maintenance work in the carwash.
Requirements Qualifications and Skills:
The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat
Benefits:
Employees average $19-23+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions.
Other benefits include:
Average wage of $19-23+ per hour, with wages and performance based bonus included Health Insurance option for full time employees Company Profit Sharing Plan after 1 year of employment 401K Retirement plan after 1 year of employment Free carwashes for your personal vehicle Growth potential at a fast growing company