Partners Bank is seeking a Customer Service Assistant Float to deliver friendly, professional service across multiple branches in Maine and New Hampshire. You'll assist customers with transactions, account inquiries, and digital banking support while promoting our community-first values. This role requires accuracy, reliability, and strong communication skills as you adapt to different teams and locations. You'll build lasting customer relationships, support local families and businesses, and grow your banking skills in a collaborative, supportive environment. Responsibilities Provide friendly, professional service to personal and business banking customers in multiple branch locations Assist customers with deposits, withdrawals, payments, account inquiries, and digital banking support Explain bank products and services, identifying opportunities to refer customers to appropriate solutions Accurately process transactions while following bank policies, security procedures, and regulatory requirements Support branch teams by filling in for staff as needed and adapting quickly to different locations Resolve customer issues promptly, escalating complex matters to appropriate team members Maintain accurate records, balancing cash drawers and reconciling transactions Promote a positive, community-focused image of Partners Bank in every customer interaction Required Skills Customer service in banking or retail Cash handling and transaction processing Knowledge of banking products and services Digital and online banking support Data entry and recordkeeping accuracy Regulatory and security awareness Conflict resolution and de-escalation Cross-selling or referral skills Time management and multitasking Basic Microsoft Office and banking systems