Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
SA
Sovereign Auto Purchasing
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Michigan data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,223 / year median in Michigan
-12% projected decline
Job Description
We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our dealership team. The ideal candidate enjoys helping people, communicates effectively, and can provide excellent service in a fast-paced environment. Responsibilities Greet and assist customers in person, by phone, email, and text. Answer questions about vehicles, dealership services, appointments, and policies. Schedule and confirm sales and test-drive appointments. Resolve customer concerns professionally and efficiently. Maintain accurate customer information in the dealership CRM system. Promote a positive customer experience and help maintain customer satisfaction. Qualifications Previous customer service experience preferred. Automotive or dealership experience is a plus. Excellent communication and interpersonal skills. Professional, positive, and dependable attitude. Strong organizational and problem-solving skills. Basic computer skills and ability to learn dealership software. Ability to work well independently and as part of a team. Valid driver's license
Schedule:
Wednesday- Friday 10:00am
- 6:00pm Saturday 9:00am
- 3:00pm