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SURE STOP AUTO OF GAYLORD

Mechanic- Service writer

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Michigan data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

We are looking to add to our hard working crew here at the shop! 1-2 positions open depending on skill sets and abilities. M-F, no weekends around 45 hours a week. We are looking for a mechanic and a service writer! If you happen to be both then that's even better!!! Don't fret though, if you are one or the other, still reach out!! We look for high quality service in both the service writing and mechanic work!
Preferred Qualifications and Job Duties:
Service writer: Good customer service Pays attention to detail Billing and Transactions Delegate jobs Basic cleaning/Seasonal Maintenance Answering phones Paying vendors And more Mechanic Certification is a must (pay is based on certification(s)) Have basic mechanic tool set Mechanic Experience required Collaboration with shop staff Attention to detail If you or anyone you know is interested please stop by the shop to drop off a detailed resume, references (if possible), or pick up an application at our front desk (M-F 8-5:30pm).
Pay:
$15.00 - $20.00 per hour
Benefits:
Employee discount Health insurance Paid time off
Work Location:
In person