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Taqueria Martinez

Cashier/Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Michigan data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

Cashier/Customer Service Representative Taqueria Martinez - 2.0 Harper Woods, MI Job Details Part-time $12 - $15 an hour 1 day ago Qualifications Bilingual Retail customer service procedures Cash amount verification Shelf stocking Customer engagement Retail math Full Job Description Job Overview We are seeking an energetic and customer-focused Cashier/Customer Service Representative to join our dynamic retail team. In this role, you will be the friendly face that greets customers, handles transactions efficiently, and provides exceptional service to ensure a positive shopping experience. Your enthusiasm and attention to detail will help drive sales, promote products, and foster customer loyalty. This paid position offers an exciting opportunity to develop your retail skills while contributing to a vibrant store environment. Responsibilities Operate the cash register and POS (Point of Sale) systems accurately to process retail sales transactions, including cash handling and credit card payments Provide outstanding customer service by assisting shoppers with product inquiries, guiding them through product demos, and offering personalized recommendations Manage the cash drawer with precision, ensuring proper cash handling procedures are followed at all times Stock shelves and maintain merchandising standards to create an inviting shopping environment Conduct product demos when appropriate to showcase features and benefits, encouraging upselling opportunities Maintain knowledge of store products and promotions to effectively communicate with customers and enhance sales efforts Handle phone inquiries professionally, demonstrating excellent phone etiquette and communication skills Requirements Previous experience in retail sales or grocery store environments is preferred, especially with cashiering or POS operations Strong communication skills, including bilingual abilities, are highly valued for engaging diverse customers Demonstrated supervising experience or leadership qualities are a plus for supporting team efforts Basic math skills for retail math calculations, cash register operations, and balancing cash drawers accurately Knowledge of retail store product knowledge, merchandising, and grocery store procedures is advantageous Ability to perform stocking duties efficiently while maintaining safety standards Excellent customer service skills with a friendly attitude and proactive approach to assisting shoppers Join us if you're passionate about delivering exceptional service in a fast-paced retail setting! Your energy and dedication will help create memorable shopping experiences for our customers while advancing your career in retail.
Pay:
$12.00 - $15.00 per hour
Work Location:
In person