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MN
Marquette Neighborhood Spot
Cashier/Customer Service
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Michigan data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,223 / year median in Michigan
-12% projected decline
Job Description
Receive payments for product sold- make necessary change to customers Provide assistance to customers by making available information on products Maintaining interpersonal relationships with the customers Ascertain the amount of cash in cash drawer at the start and end of every shift Greet customers as they enter the store premises Ensure that the store/checkout area is clean and in order at all times Stock shelves in the store