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HM
Huron Mountain Bakery
Counter Sales
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Michigan data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,223 / year median in Michigan
-12% projected decline
Job Description
MARQUTTE & ISHPEMING LOCATIONS
We are looking for someone to add to our counter sales team! Shift starts at $14.00/hour plus cash tips and credit card tips. Part time and Full time available. All shifts are available! 18+ only. Responsibilities include, but not limited to:- Greet customers and provide excellent customer service
- Assist customers in finding the right products and making purchasing decisions
- Operate cash register and handle financial transactions accurately
- Maintain a clean and organized sales floor
- Stock and ensure products are properly displayed
- Upsell additional products to customers
- Provide product knowledge and answer customer inquiries
- Handle customer complaints or concerns in a professional manner
Qualifications:
- Previous experience in sales or customer service preferred
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment
- Familiarity with operating cash registers