Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details
Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Peninsula Insurance Services

Licensed Personal Lines Account Manager

Career Insights for Insurance Customer Service Representative

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Michigan data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$47,189 / year median in Michigan

-7% projected decline

Explore Career

Job Description

Licensed Personal Lines Account Manager Peninsula Insurance Services - 5.0 Okemos, MI Job Details Full-time $45,000 - $55,000 a year 1 day ago Benefits Paid time off Opportunities for advancement Qualifications Property & Casualty License Property casualty insurance Full Job Description Job Overview Use your insurance experience somewhere it will be valued. If you enjoy helping clients, solving coverage problems, and building long-term relationships—without being pushed into a sales role—we'd love to meet you. Peninsula Insurance is a growing independent insurance agency with access to a wide range of insurance companies and coverage options.
Our mission is simple:
provide honest advice, exceptional service, and insurance solutions tailored to each client's needs. We're looking for an experienced, licensed Personal Lines Account Manager who enjoys helping clients, collaborating with teammates, and taking ownership of their work. This is a relationship-focused service position where you'll become a trusted resource for our clients throughout their insurance journey.
Salary Range:
$45,000.00 - $55,000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule Hands on Training Career Growth Opportunities Requirements Active Michigan Property & Casualty license 2+ years of personal lines insurance experience Excellent written and verbal communication skills Strong attention to detail Ability to prioritize multiple tasks and manage a busy workload Professional, dependable, and team-oriented Comfortable learning and using multiple technology systems Someone who genuinely enjoys helping people and solving problems Experience working in a captive insurance agency, such as State Farm, Allstate, Farmers, American Family, or a similar agency, is welcome. Responsibilities Answer client questions about their policies and coverage Review policies and explain coverage options in plain language Assist clients with policy changes and endorsements Help retain existing clients by reviewing coverage and identifying solutions Assist clients with billing questions and help them report and navigate claims Communicate with insurance companies on behalf of our clients Support our sales team by providing exceptional ongoing service Build lasting client relationships through proactive, thoughtful communication Document client conversations and policy activity accurately Take ownership of client issues and follow through until they are resolved