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DC
Do-It Corporation
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Michigan data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,223 / year median in Michigan
-12% projected decline
Job Description
Do-It Corporation is seeking a customer service representative (CSR) to join our team in South Haven, Michigan. This position will interact with customers/potential customers to process orders, provide information, and resolve complaints, all with a focus at cultivating sales. This is an on-site position. Qualifications Education
- HS diploma/GED required. Some college-level courses with a focus on business and/or sales preferred. Experience
- Work experience in customer service and retail sales preferred. Work history with inside sales and/or packaging a plus. Proficiency in English required. Proficiency in English and Spanish preferred. Dependable, eager, self-directed with the ability to multitask and take on additional responsibilities. Basic Skills Communicate effectively
- both written and verbal
- in a timely manner Computer literacy with a good aptitude in learning new programs/systems Detail oriented and proficient in math/numbers Customer-centric
- excelling at fostering customer satisfaction Adept at communicating with other departments within Do-It Corporation This position works with our domestic sales teams and may also be involved in some marketing activities as well as serving as back-up for the receptionist. Hours
- 8:30am to 5pm Monday thru Friday Location
- 1201 Blue Star Hwy.
Job Type:
Full-time Pay:
$18.00- $20.