Service Advisor Land Rover Troy - 2.9 Troy, MI Job Details Full-time 1 hour ago Benefits Employee stock purchase plan Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Customer communication High school diploma or GED Experience working in the automotive repair industry Dealership experience

Full Job Description Dealership:

L0780 Land Rover Troy Jaguar Land Rover Troy

NOW HIRING

Service Advisors! If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals. We're looking for performance-minded individuals that will help us continue to drive success - apply today to join the nation's largest automotive retailer!

Who We're Looking For:

Minimum 2 years of Service Advisor experience in a private, franchise, or dealership setting A team player who prioritizes customer experience and satisfaction Process driven, detail-oriented with strong accountability and a sense of urgency Solid automotive service knowledge (technician background is a plus) Acceptable driving record and a valid driver's license in your state of residence

What You'll Do:

Serve as the communicator and liaison between the customer and technician Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles Write accurate, profitable, and complete repair orders based on both customer needs and technician recommendations Present inspection results with confidence to close work, build value, and maximize customer pay Drive strong customer pay labor per RO and gross performance Control timelines, approvals, and expectations Maintain exceptional CSI, retention, and revenue metrics We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com. About Us At Lithia & Driveway (

NYSE:

LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People , and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.