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Westwood Community Church

Evening Guest Services Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,290 / year median in Minnesota

-15% projected decline

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Job Description

Classification :
Part-Time, Non-Exempt Hours :
Mon-Wed 4-8pm; 12hrs/week
Ministry Area :
Executive-Office Management Location :
Chanhassen Reports to :
Executive Assistant Westwood's Way of Life:
Be and love like
Jesus Westwood's Purpose and Mission:
To know God and share Jesus through loving others here, near, and far
Role:
To greet and assist guests both on the phone and in person, providing a welcoming atmosphere.
Responsibilities:
Greet all visitors to the church, providing a positive first impression, and efficiently connect them with the appropriate ministry staff member or volunteer Manage main desk phone calls, answering questions and directing calls as needed. Maintain the safety/security in the Commons, paying particular attention to those with suspicious appearance or behavior and follow proper security guidelines Manage USPS and package deliveries and pickups Manage Lost & Found items Assist with projects to support Westwood staff as available Carry out other responsibilities as assigned by supervisor Align to and live out the
Westwood Staff Values:
Head High Heart Soft Arms Linked Feet Forward Requirements Someone who lives a life that honors God in heart, actions, and relationships, with the goal of becoming more like Jesus One to two years general office experience (preferred) Proficient with Microsoft Office tools Good verbal communication skills, on the phone and in person Ability to handle confidential information professionally Ability to relate to other Westwood staff and church attenders at large Endorse and support Westwood's Statement of Faith Remain a member in good standing of Westwood Community Church Salary Description $17/hour