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The UPS Store #6772
Customer Service Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Minnesota data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,290 / year median in Minnesota
-15% projected decline
Job Description
Customer Service Associate The UPS Store #6772
- 3.
Full Job Description Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will also have knowledge in Adobe Suites and Microsoft products, and possess strong organizational skills. Print or graphic design knowledge is a plus.Duties:
- Greet and assist customers in a friendly and professional manner
- Process transactions accurately using a Point of Sale system
- Provide information about products and services
- Upsell products to increase sales revenue
- Maintain a clean and organized work environment
Experience/Requirements:
- No previous experience necessary
- Ability to handle cash and operate store equipment
- Ability to communicate effectively with customers and team members
- Ability to multi-task
- Ability to lift up to 50 pounds
- Knowledge of Adobe Suites and Microsoft is a plus On the job training to learn all equipment and processes.