CSR/Administrative Employee Staffing Group - 3.3 O'Fallon, MO Job Details Full-time $16 - $19 an hour 13 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Qualifications Spanish Interpretation Multilingual English Customer support Full Job Description Seeking a highly motivated and punctual Customer Service Representative/Administrative person to join our very fast paced office near O'Fallon, MO. Responsibilities The Customer Service Representative will be responsible for providing top-notch customer support via phone, email, or in person. The ideal candidate will be proficient in communicating effectively with customers, understanding their needs, and resolving their issues promptly.

Key responsibilities include:

Responding to customer inquiries, addressing concerns, and resolving issues in a timely and professional manner Providing product information, product demonstrations, and answering questions about our products and services Upselling and cross-selling services to meet customer needs and increase sales Analyzing customer data and using insights to improve customer service and sales strategies Making outbound calls to customers to follow up on their orders, provide additional information, and promote new services Entering data accurately and efficiently into our customer relationship management system Translating customer service interactions into Spanish for a multilingual customer base Skills We value candidates with a range of skills, including: Excellent written and verbal communication skills in English Ability to analyze data and use insights to improve customer service and sales strategies Experience with data entry and customer relationship management systems Strong sales skills, including the ability to upsell is helpful but not required Experience with outbound calling and customer service interactions Ability to communicate effectively Multi tasking and prioritizing continuously is required Overall, personality is our main focus. If you are a positive, outgoing multi tasker with the open mindedness to learn and grow then we can teach most anything.

Job Type:

Full-time Pay:

$16.00 - $19.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Ability to

Relocate:

O'Fallon, MO 63368: Relocate before starting work (Required)

Work Location:

In person