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PC
Putnam Co. MFA Exchange
Front Counter Customer Service Associate
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Missouri data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,215 / year median in Missouri
-6% projected decline
Job Description
Overview Join our team as a Front Counter Customer Service Associate and become the person who greets our customers. Hours would be Monday through Friday from 8 a.m. to 5 p.m., with shared part-time Saturday responsibilities. Agriculture experience is beneficial but not necessary. Starting pay comparable with experience. Responsibilities Answer telephone calls and take accurate messages Process transactions with customers while handling cash, credit cards, and receipts Use the Microsoft Office suite and company software to accomplish tasks Create, organize and file paperwork accurately and efficiently Oversee stocking of show room inventory Have the ability to lift 50 pounds in order to load customers Qualifications High school diploma or equivalent Strong customer service skills with a positive attitude and clear communication abilities in person or by telephone Basic math skills for processing transactions accurately