Job Overview Join our dynamic team as a Guest Service Representative and become the friendly face that welcomes and assists our valued guests. In this energetic role, you'll create memorable experiences by providing exceptional customer service, guiding guests through product selections, and ensuring their needs are met with enthusiasm and professionalism. Your positive attitude and proactive approach will help foster a welcoming environment, encouraging repeat visits and building lasting relationships. This paid position offers an exciting opportunity to develop your sales skills while contributing to a vibrant retail environment. Duties Greet guests warmly upon arrival, establishing a friendly and approachable atmosphere Assist customers with product information, demonstrations, and upselling opportunities to enhance their shopping experience Operate POS (Point of Sale) systems accurately for transactions, including cash handling and credit card processing Maintain merchandising standards by stocking shelves, organizing displays, and ensuring products are well-presented Provide product demos to educate guests about features and benefits, encouraging sales and customer engagement Handle customer inquiries via phone with professional phone etiquette, resolving issues efficiently and courteously Support retail sales goals through effective communication skills, promoting store promotions and new products Manage inventory levels by participating in stocking activities and assisting with inventory counts Supervise or assist in supervising team members during shifts to ensure smooth operations and excellent customer service Qualifications Previous hotel, hospitality, customer service, or front desk experience preferred. Must be able to work both 3:00 PM-11:00 PM and 11:00 PM-7:00 AM shifts as scheduled. Must have a flexible schedule, including weekends and holidays. Excellent customer service and communication skills. Professional appearance and positive attitude. Ability to remain calm, courteous, and professional in a fast-paced environment. Strong attention to detail and organizational skills. Basic computer skills and ability to learn hotel property-management systems. Ability to handle cash, credit card transactions, and basic financial procedures accurately. Ability to work independently, especially during overnight shifts. Must be dependable, punctual, and able to follow hotel policies and procedures. Join us as a Guest Service Representative where your energy fuels exceptional guest experiences! Bring your passion for retail, your knack for communication, and your drive to succeed—your vibrant career path starts here!

Pay:

From $10.00 per hour

Benefits:

Employee discount

Education:

High school or equivalent (Required)

Experience:

Front desk: 1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Required) Overnight Shift (Required) Ability to

Commute:

Vicksburg, MS 39180 (Required)

Work Location:

In person