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Paramount Automotive Group

Luxury Service Advisor- $2500 Sign On Bonus

Career Insights for Automotive Customer Service Representative

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Scorecard

Based on North Carolina data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$54,874 / year median in North Carolina

+15% projected growth

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Job Description

Our top performers are earning more income than they ever though possible! Join our team today! Sign-on bonus eligibility, based on experience with a franchise dealer. See service manager for details. Paramount Automotive Group is seeking an Experienced Luxury Service Advisor for our very busy multi-franchise Service Department. We are a high-volume, luxury vehicle dealer with a great facility and we need you to help us continue our success and provide our customers with the excellent service they are accustomed to. Full time employees enjoy great benefits: ~~Salary PLUS commission pay plan for this position ~~Health insurance ~~Dental insurance ~~Paid vacations ~~Closed Sundays and much more. Requirements Minimum experience of 2 years of Franchise Advisor experience working at a luxury car dealership. Preferred 1 year prior experience at a luxury franchise dealership ~~Import franchise experience preferred. ~~Reynolds and Reynolds experience a plus. ~~Excellent interpersonal skills, and be extremely organized. ~~Outgoing and professional. ~~Stable work history. ~~Exceptional CSI track record is required. ~~Must possess strong communication skills to interact with customers, employees and vendors. ~~Ability to listen the needs of the customer, the service(s) desired and clearly explain information on the repair order. ~~Greet customers, schedule service appointments and receive vehicle information. ~~Estimate the cost and time needed to do the repair, taking into account the customer's schedule. We are an equal opportunity employer. You must pass a background check and drug screen prior to employment.
Job Type:
Full-time Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Shift:
Day shift
Work Days:
Monday to Friday Rotating weekends
Education:
High school or equivalent (Required)
Experience:
Luxury Service Advising:
1 year (Required)
License/Certification:
Driver's License (Required) Ability to
Commute:
Hickory, NC (Required) Ability to
Relocate:
Hickory, NC:
Relocate before starting work (Required)
Work Location:
In person