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Carolina Mulch Plus

Inside Counter Sales

Career Insights for Customer Service Representative (General)

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Scorecard

Based on North Carolina data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,502 / year median in North Carolina

+2% projected growth

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Job Description

Carolina Mulch Plus is looking for an energetic person to increase sales, provide excellent customer service, maintain brochure inventories, answer phone calls when not serving customers and perform other duties that arise in the normal course of business. You will work with Dispatch when scheduling deliveries to ensure prompt deliveries and customer satisfaction. You will contact potential and former customers. You are encouraged to sell products from all
Cason Divisions:
mulch division, builder supply and our oil division. You will be required to document exactly all orders, delivery dates and directions. You will handle cash, credit cards and house charge transactions. You will be expected to work during inventory and support co-workers. Some evenings and Saturdays are required. During our peak times 1/2 days on Saturdays are required.
Job Type:
Full-time Pay:
$18.00 - $20.00 per hour
Benefits:
Bereavement leave Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance
Work Location:
In person