Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

CornerStone Staffing

Call Center Representative

Pay: $15–$22/hr

Posted: 8 weeks ago

Location: Winterville, NC (Onsite)

Last Updated: 21 hours ago

Hours: Full-Time

Expires: 10/20/2026

Career Insights for Call Center Representative

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on North Carolina data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$37,199 / year median in North Carolina

+5% projected growth

Explore Career

Job Description

Call Center Representative (CSR)

Location:

Winterville, NC 28590 | Onsite

COMPENSATION & SCHEDULE

$15.00/hr; increases to $22.00/hr upon permanent hire Shifts vary between 7:00 AM - 9:00 PM with two days off weekly Up to 2 Saturdays per month and 1 Sunday per quarter required Mandatory overtime at month-end Temporary-to-Hire, W2

Start Date:

September 2026

Job ID:

156708 Role Impact This role supports the resolution of delinquent automotive loan accounts through high-volume outbound and inbound call activity. Success is measured by call performance metrics, payment arrangements secured, customer satisfaction, and strict adherence to compliance standards including FDCPA (Fair Debt Collection Practices Act). Key Responsibilities Place and receive high-volume calls to resolve delinquent automotive accounts Negotiate payment arrangements based on customer financial assessments Meet daily performance metrics including call volume, contact rates, and promises kept Accurately document account activity within CRM (Customer Relationship Management) and collections systems Identify root causes of delinquency and recommend compliant resolution strategies Minimum Qualifications 2+ years of Customer Service (CSR) experience Strong communication, decision-making, and time management skills Proficiency in Microsoft Office and ability to navigate multiple systems simultaneously Core Tools & Systems Microsoft Office Suite (Word, Excel, Outlook) Call center dialer systems and collections platforms CRM and account management systems Preferred Skills Experience in debt recovery, automotive finance, or financial services Knowledge of FDCPA regulations and compliance protocols Ability to work in a metrics-driven, performance-based environment Legal Notice By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy #ARLINGTON1234