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Lincoln Repair

Customer Service Representative

Entry-Level JobVerifiedNo experience needed
Pay: $38,829–$81,762/yr
Posted: 5 weeks ago
Location: Mandan, ND (Onsite)
Last Updated: 6 days ago
Hours: Full-Time
Expires: 9/27/2026

Career Insights for Customer Service Representative (General)

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Scorecard

Based on North Dakota data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,700 / year median in North Dakota

-17% projected decline

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Job Description

Are you tired of Saturdays? Do you love your career but resent your job? Tired of poor culture? We have a solution! It might not be for you, but if you're an experienced Customer Service Representative, it would be worth your time to give me a call or text!
What you get:
Monday through Friday schedule Top pay!! Paid training! Great health insurance, vision and dental 401(k) Retirement Plan with a company match & profit sharing Aflac Paid holidays and vacation time! We would love to talk with you about Joining our team. Feel free to call or text John anytime. It will be kept 100% confidential!!! 701 226 0941
Job Type:
Full-time Job Summary:
The Customer Service Representative is responsible for providing the customers with quality options for their vehicle needs. The Customer Service Representative is the communication link between the customer the other departments in the shop that are executing services that have been approved by our customers.
Duties & Responsibilities:
Interact and communicate with customers Customer Education on Automotive Services Check in / Check out process Workflow Management Inventory Knowledge Industry Specific Training attended
Warranty Knowledge Safety Compliance Standards Job Description:
Building customer quotes based on technician's recommendations Interacting and communicating with our valued customers Identifying and ordering parts needed to complete repair orders Educate customers about the many products and services we offer Serve as an intermediary between our technicians and our customers Handling customer issues or complaints
Requirements:
A positive, outgoing, and customer focused attitude Must be able to thrive in a team atmosphere, working closely with others Able to work in a fast-paced environment and meet deadlines Possess excellent communication skills Experience in the Automotive industry is preferred but not required. Valid Driver's License and insurability
Job Type:
Full-time Pay:
$38,829.03 - $81,761.84 per year
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Referral program Vision insurance
Compensation Package:
Commission pay Application Question(s): What is your desired annual salary?
Education:
High school or equivalent (Required)
Experience:
Customer service: 3 years (Preferred) Automotive service: 3 years (Preferred)
License/Certification:
Driver's License (Required)
Work Location:
In person