A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Bellevue, NE Job Details Full-time 6 hours ago Benefits Health savings account AD&D insurance Disability insurance Health insurance Dental insurance Paid time off Vision insurance Life insurance
Qualifications Driver's License Full Job Description About Us:
Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest with 30 stores across Minnesota, Wisconsin, Michigan, and Illinois. We represent comprehensive portfolio of top OEM brands, and we're driven to be the most trusted choice for both our team members and customers. We invest heavily in developing our people; because when our team grows, our company thrives. That's why we are committed to developing interested employees into management roles, offering industry-leading benefit plan options, and fostering a positive and inclusive culture.
Roles & Responsibilities:
Book-out repair orders (customer pay and warranty) Print pre-prints for the following day service appointments, attach walk-around sheets and Vehicle inquiry sheets Perform Active Delivery with service clients Print out daily FRH time sheet for Technicians Print Buy Happy Rewards from competed invoice Review invoices to ensure Buy Happy Rewards were completed Check in loaner vehicle on SSLP system or with Enterprise Complete the customer transaction Answer service phone calls and make appointments if necessary Print technician time sheet and compare to flagged time sheet at end of each day Book out repair orders (customer, internal and warranty) Assist advisors as needed Print Cashier closing report Count the Cashier drawer and make sure it matches the report Manage Enterprise check-in process (call Enterprise and inform them the rental vehicle has been returned)
What Morrie's Offers:
Industry-leading 401(k) and Roth IRA programs with a 4% company match Full medical coverage through BCBS with their biggest network HSA and Copay plan options, whichever fits your needs Comprehensive dental and vision coverage PTO accrual starting at 2 weeks Free life insurance for all employees AD&D, short- and long-term disability coverage, and voluntary life insurance Flexible spending plans Some benefits are offered to full-time employees only
What You Offer:
Strong verbal and written communication skills Organized and detail oriented Ability to work in a fast paced environment Have a valid state driver's license We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
